Privacy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To personalize your experience
(your information helps us to better respond to your individual needs)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)


; To administer a contest, promotion, survey or other site feature


; To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Holzspielerei Baumgartner GmbH
Untere Hauptstr. 18
Johanniskirchen, Bavaria 84381
Germany
info@holzspielerei.com
++49 8564 1400

For a unproblematic order:
Instead of becomming easier, some things are becomming even more complicated. In the Internet Explorer version 7 and newer for example, you cant set the cookie preference in the tab "Security" any more. Now there is a seperate tab "Data Privacy".

So if you can't login, caus your cookies are disallowing that and you are using the Internet Explorer 7 or newer, you can set the preference at the tab "Data Privacy" and lift the controller to "allow all cookies". After this you should be able to place orders in every onlineshop. If you can't find the cookie preferences at the tab "data privacy" you may using an older version of the Internet Explorer. In this case you can find it at the tab "Security"
 

By the way, cookies can always be allowed. Thereis no dangerous or abusing data saved in it. Cookies are just used to save your own preferences and the products you put into your basket. Unfortunately it's the only way to place an order in onlineshops.

For the correct display of all pictures:

We are always updating our shop with new products or productvariations for example. There can arise the problem that there are old pictures saved in the cache of your computer, even by already updated pictures in our shop. That means you visited our shop some time before and your computer is remembering the pictures of your last visit. But if using Internet Explorer 7 or newer it does not identify picture-updates.

In this case you have 2 options:
The first one is to press the key "F5" - so the actuall seen website is being updated (can also be a problem because you have to do this on every new opened site of the shop)
The second and better one is to click at the web options at the tab "Gerneral" on the button "Preferences".
A new window will pop up. In that you have to choose the first option and confirm. Now all website will be automatically updated.
With this setup of the preferences there are no security risks, just some more data traffic.

Integration of the Trusted Shops Trustbadge

Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.

In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whenever a Trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.

Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.